The Digital Assistant

Nowadays, everything is digital. Banking, insurance, bookings and mortgages. It can all be arranged in a few minutes while staying behind your desk. But what if you can't figure it out yourself? It would be nice if you could get personal help. With our Digital Assistant Solution, we offer this help. This way, a customer can get personal help without actual personal contact.

Always available

The Digital Assistant is available 24/7 and thus always reachable when it suits the customer.

Personal customer journey

The customer experiences a personalized and transparent customer journey, being assisted when a question is unclear.

Quality

The Digital Assistant does not miss anything and does not make human errors. Clear communication to the customer ensures that the right documents are always gathered.

Efficiency

The use of the Digital Assistant saves you a lot of time on repetitive tasks. All the necessary information is gathered and placed in a central record.

An example from practice: Quantaris

Quantaris' software is used daily by 140 notary offices to process around 250,000 files a year alone in the area of registered property. Thanks to the high number of users, Quantaris can identify market trends and identify opportunities for improvement.

Quantaris notices that many notaries still work very old-fashioned when it comes to obtaining information and documents from a customer. This often still takes place by phone, manually and via email. "It can be done differently", thought Bas Mathon, Managing Director at Quantaris. After a search for the right partner, he ended up at Blueriq. The combination of years of experience in the mortgage sector, the willingness to think along and the maturity of the Blueriq platform tipped the scales in favour of Blueriq.

Read client case study

Quarine

Based on Blueriq's Digital Assistant proposition, it was decided to develop a specific assistant for the registered property process, called the "Virtuele Assistent Registergoed" (VAR) or in english the "Virtual Assistant Registry Property". The VAR will further digitalize the process of requesting missing information and documents through a personalized, user-friendly and 24/7 available process. The VAR is currently being used by Quantaris under the name Quarine. Quantaris has made it possible for notaries to use Quarine to request missing information and documents from their customers in a personalized way.

Meer weten?

Are you also interested in smartly supporting a manual or old-fashioned process with a smart digital assistant, which is also personal, efficient and cost-saving? Or do you want to know more about our collaboration with Quantaris? Then contact Dominique de Wit or schedule an appointment directly.

Contact Schedule an appointment

Dominique
de Wit Commercial manager