About us

We enable organisations to help their customers in a truly personal way

The modern world requires organisations to organise around the customer. All the attention is on customer experience and engagement. And rightly so. For that reason, we help organisations create real, personal attention for every customer.

Since 1995, we have been helping organisations to optimise their customer experience. We do this with our unique solutions which combine technology, expertise and approach. In this way, we can constantly help your organisation create the perfect, personal service.

We are part of Total Specific Solutions (TSS). This includes companies that are expert in their own domains with innovative software. We are therefore not dependent on each other, but we can benefit from each other's knowledge and expertise. TSS is part of Constellation Software Inc. (CSI), a global provider of enterprise software.

Approach

If you want to make your complex services efficient and personal, your success depends on your approach. We start with your most difficult case and work from there to a total solution. And we begin by just doing. Agile and together on our way to a fit organisation.

More about our approach

Experts

Above all, our Blueriq solutions give you more time to do that which enables you to make a real difference: to give the people behind the request relevant and thus real support. Personal and with attention.

Technology

Does your customer not always fit in standard process? Blueriq solutions support your customer journeys instead of vice versa. With our solutions, the user has control. With our model-driven software, you are much less dependent on software developers.

More about our technology