Blueriq for government agencies

30 years of experience in digitizing and automating governement processes

Blueriq became big in supporting the central government in translating laws and regulations into personal and efficient services. We now support many other government organizations in digitizing their processes and developing case systems. To this end, we use the Blueriq platform with which we build customized and standard solutions exclusively for government organizations. Our customers thus benefit from our extensive experience in the public sector as well as state-of-the-art technology.

Our products and services

Standard Solutions

SaaS applications for common government processes like Objection and Appeal, Inspection and Subsidies.

Blueriq Workflow Platform

Off-the-shelf Intelligent Workflow System that contains best of breed solutions as well as standard integrations.

Custom application development

Using the powerful Blueriq low-code platform, we model custom applications for government organizations.

In doing so, our customers benefit from

Short time-to-market of complex solutions
A personalized service for the citizen
Fully automated case processing
One truth for all participants
Standard integrations with commodity IT
Dashboards to manage your key KPI's

Short time-to-market of complex solutions

By using the Blueriq Platform, our additional Intelligent Workflow Platform, best practices and standard integrations you’ll be able to deliver a new application in just 20% of the time you’d spent in a traditional software development process.

A personalized service for the citizen

Through a 360° customer view and smart algorithms, what may be a standard process is still fully customized and the citizen or entrepreneur gets the attention they deserve.

All of our government solutions are data-driven and built on Dynamic Case Management (DCM) principles. This creates a unique and personalized process handling for the applicant and an efficient review process for the handler.

Fully automated case processing

Where legislation and the human touch allow, government agencies can handle certain types of requests fully automatically (Straight-through processing).

With the power of decision logic in Blueriq, coupled with other systems and platforms (such as SAS, PowerBI, IBM Watson or Python), the case system can make responsible and secure decisions about the automated processing of cases.

Of course, provided with thorough logging and accountability.

One truth for all participants

With a Blueriq case system, citizen/entrepreneur and official work in the same system and on the same file. This ensures that there is only one truth of a case, which can be viewed by all involved.

And this applies not only to case data. Through smart links with IT facilities such as CRM and DMS, all stakeholders in a case have access to all information, in one place, with the appropriate authorization.

Standard integrations with commodity IT

With 30 years of experience in digitizing government processes, our solutions easily interface with all (peripheral) systems in a government organization's IT landscape. Think of:

- Authentication systems such as DigiD, eHerkenning, OpenID, EIDAS and TVS.
- Government standards such as the Berichtenbox for Business and OpenZaak.
- Government-wide data collections such as the Chamber of Commerce, Tax Office, UWV, BAG, BRP and many others.
- Standard IT facilities such as Microsoft 365, Teams, SharePoint and Dynamics or Alfresco.

Dashboards to manage your key KPI's

With standard, built-in dynamic dashboards and by connecting case data to data warehouse and BI solutions, Blueriq allows customers to monitor, adjust and report from operational to strategic level.

Logging for audits and WOO requests is also available as standard.