In a world where customer experiences are central and laws and regulations can change daily, organizations are constantly faced with technological challenges. The Blueriq Platform enables organizations to align their processes with these and turns these challenges into a force. The Blueriq Platform is a rule-driven software platform designed to provide dynamic, business solutions for organizations with knowledge-intensive processes. It enables you and your organization to respond quickly and cost-effectively to changing conditions and regulations so that you can provide a personalized and efficient service to every customer.
Platform updates Blueriq Release 17The Blueriq Platform allows users to model solutions instead of programming (similar to a low-code platform). This allows the user (Business Engineer) to convert the language of the business into models. The model contains all the process and policy knowledge, meaning and logic. All layers of the Blueriq Platform use the same models. Thus, an organization using Blueriq always works from a single truth. The power of modeling lies in making complexity manageable by translating data, policies, laws and rules into a solution in a readable way and the ability to execute the model as an application.
Blueriq offers a modular approach that integrates seamlessly with your existing systems. This allows you to add new functionality and improve existing processes without disrupting the core infrastructure.
Creates an ecosystem where all systems work together from a single truth. Separate silos and islands within organizations disappear.
The visual interface and model-driven approach make it possible to develop new applications and processes in a fraction of the time that traditional development would take.
Our platform is also available via the Cloud. Through the Blueriq Cloud, you have easy access to all the functionality of our platform, wherever and whenever you want. This means more focus on your business goals, while we provide an up-to-date, secure and stable environment. No worries about management expertise, infrastructure or technical debt-we take care of it, from databases and backups to scalable cloud services. Start new projects quickly and benefit from the best and most secure configurations, always up-to-date and ready for your success.
More about the Blueriq CloudThe screenshots below depict the Blueriq Encore modeling platform. The platform enables our Business Engineers to set up the most complex processes and customer journeys in a highly efficient and clear manner. Getting started with Blueriq Encore or want to learn more about it? Then click on the button below.
Find out more about Blueriq EncoreThe Blueriq Platform consists of 5 different layers that allow organizations to further strengthen their digital power: Engage, Work, Decide, Learn and Adapt.
Engage gives organizations the power to smartly shape interactions with customers, citizens, partners and employees. The Blueriq Platform helps do this by enabling all common forms of interaction. Regardless of the form of interaction chosen by the customer or employee, Blueriq always provides an unambiguous personalized response based on the known data. We call this working from a single truth while taking into account (legal) frameworks. This form of intelligent interaction empowers customers, citizens and employees by showing or asking only what is relevant.
Go to EngageWork ensures the execution of the process in the service of the employee or customer. Only the activities that are needed are performed and no redundant actions are required due to the smart cooperation between automated knowledge tasks and tasks for employees or customers. The customer's question is the focus of a case. This case provides a relevant composition of all available data within the organization and makes a dashboard available to all involved. Each person involved sees here only the information relevant to him at that moment. The employee can start tasks from the dashboard and easily follow the progress of the case. In this way, everyone works from one central truth.
Go to WorkBusiness knowledge and rules often reside on paper or in the heads of knowledge workers. The Decide layer of the Blueriq Platform allows this knowledge to be legibly and maintainably captured as a basis for further automation of a process, for example. As the (legal) variability and/or complexity of this business knowledge increases, the value of knowledge modeled in Blueriq becomes more apparent. To make the automated decisions available in the landscape, they can be accessed via an API.
Many rules stem from legislation or product policies. By explicitly identifying the source of these automated rules, it is traceable how the translation from policy to implementation was made. This basis can be used to learn where the inconsistencies and opportunities are in order to then make changes to the solution more effectively.
Making the use of policies visible, makes it clear what rules exist, how they are used and whether it is right for them to be called. Explain makes this possible. Policies (see image) can also capture the source of the rules or policies, for tracking the translation of rules to implementation. The combination of these factors gives each organization the right tools to improve their own processes for the benefit of service delivery.
Go to LearnThe Adapt layer of the Blueriq platform empowers organizations to be agile. With Blueriq, organizations can respond quickly when requested, based on high quality accelerators. The way Blueriq is put down also allows a clear separation of responsibilities. This allows each component to have its own life cycle. Adapt also takes care of interfacing with other systems and transferring data.
Go to AdaptWe always think from the mind of our customer's customer. Therefore, it is important that our solutions facilitate an optimal customer journey. An optimal customer journey includes a beautiful interface and an effortless experience. We therefore place extra emphasis on the User Interface and User Experience when creating our solutions.
More on User ExperienceAutomation is not a new phenomenon. Also, every organization has several systems in their IT landscape. But maintaining efficiency while moving with the changing needs of a customer or citizen remains a major challenge. Blueriq can integrate completely into any existing IT landscape. Blueriq connects existing systems within the IT landscape into a harmonized whole. For this purpose, standard interfaces, standardized protocols and architectural principles are used.
We know our technology inside out and love to share it with business engineers, architects and developers. Take a look at our roadmap and see what we are working towards now. Or check out our Research page and get an idea of our research projects.
Roadmap ResearchIn the Blueriq Community, you'll find everything you need to know about Blueriq. Browse through documentation, read about the latest releases and features, and ask questions of our Blueriq experts.
Blueriq CommunityOur very best Blueriq specialists have developed training courses to quickly gain knowledge and skills so that you or your colleagues can also build complex applications with Blueriq. You also have the option of becoming certified as a Blueriq user. Read about the possibilities at the Blueriq Academy.
Blueriq AcademyWant to know more about what our technology can do or exactly how it works? Contact Yuri or schedule an appointment.