Blueriq for government agencies

For 30 years the specialist for digitizing and automating government processes

Blueriq became big in supporting the central government in translating laws and regulations into personal and efficient services. We now support many other government organizations in digitizing their processes and developing case systems. To this end, we use the Blueriq platform with which we build customized and standard solutions exclusively for government organizations. Our customers thus benefit from our extensive experience in the public sector as well as state-of-the-art technology.

Our products and services

Standard Solutions

SaaS applications for common government processes. Think Objection, Appeals, Inspections and Grants.

Blueriq Case Platform

Ready-made case system based on our best practices and standard integrations.

Custom application development

Using the powerful Blueriq low-code platform, we model custom applications for government organizations.

In doing so, our customers benefit from

Shorter time-to-market of complex solutions
Space for the human touch
Fully automated case processing
One truth for citizens, business owners and officials
Standard integrations with (government) systems
Clear insight into key KPIs

Shorter time-to-market of complex solutions

By using the Blueriq platform, the Dynamic Case Management (DCM) principle, the Blueriq Case Platform, our best practices and standard integrations, the turnaround time for the implementation of a case system is up to 80% shorter compared to traditional custom development.

Space for the human touch

Through a 360° customer view and smart algorithms, what may be a standard process is still fully customized and the citizen or entrepreneur gets the attention they deserve.

All of our government solutions are data-driven and built on Dynamic Case Management (DCM) principles. This creates a unique and personalized process handling for the applicant and an efficient review process for the handler.

Fully automated case processing

Where legislation and the human touch allow, government agencies can handle certain types of requests fully automatically (Straight-through processing).

With the power of decision logic in Blueriq, coupled with other systems and platforms (such as SAS, PowerBI, IBM Watson or Python), the case system can make responsible and secure decisions about the automated processing of cases.

Of course, provided with thorough logging and accountability.

One truth for citizens, business owners and officials

With a Blueriq case system, citizen/entrepreneur and official work in the same system and on the same file. This ensures that there is only one truth of a case, which can be viewed by all involved.

And this applies not only to case data. Through smart links with IT facilities such as CRM and DMS, all stakeholders in a case have access to all information, in one place, with the appropriate authorization.

Standard integrations with (government) systems

With 30 years of experience in digitizing government processes, our solutions easily interface with all (peripheral) systems in a government organization's IT landscape. Think of:

- Authentication systems such as DigiD, eHerkenning, OpenID, EIDAS and TVS.
- Government standards such as the Berichtenbox for Business and OpenZaak.
- Government-wide data collections such as the Chamber of Commerce, Tax Office, UWV, BAG, BRP and many others.
- Standard IT facilities such as Microsoft 365, Teams, SharePoint and Dynamics or Alfresco.

Clear insight into key KPIs

With standard, built-in dynamic dashboards and by connecting case data to data warehouse and BI solutions, Blueriq allows customers to monitor, adjust and report from operational to strategic level.

Logging for audits and WOO requests is also available as standard.