Over 10 years ago, PinkRoccade Local Government (Public Affairs unit) faced a crossroads due to an outdated platform and the desire to innovate and make municipal services more efficient and flexible. Modernization and innovation of its product landscape became essential. Following research and discussions between PinkRoccade Local Government and Blueriq, it was decided to combine PinkRoccade's domain expertise with the development experience Blueriq had gained from numerous projects across various domains. During the project phase, the foundation for iBurgerzaken was established based on the Blueriq software platform.
In the years following the project phase, during which the entire implementation was carried out under Blueriq's management, PinkRoccade Local Government transitioned to a situation where they established their own teams, which now develop independently using Blueriq software.
In the current collaboration, we learn a great deal from each other through knowledge sharing in the areas of domain, product, and cloud development. Additionally, PinkRoccade Local Government contributes significantly to Blueriq's product development by providing direct input and feedback as a stakeholder on delivered releases and the product roadmap.
PinkRoccade Local Government is currently working hard on taking a new step toward more proactive service delivery based on life events. This involves making data available via APIs to enable service delivery within the chain and directly to citizens. This shift is also referred to as moving from process-driven service delivery to service delivery based on life events. Blueriq software is highly suited to making this possible.
In the final month of 2022, both organizations entered into a renewed 5-year agreement, ensuring that PinkRoccade Local Government will continue using Blueriq software for its iBurgerzaken product, and both organizations will continue to inspire each other to develop and innovate.
Do you want to know more about the value PinkRoccade Local Government creates for municipalities with the help of Blueriq? Download the customer case and read the story of iBurgerzaken from its inception to today. Or get in touch with Anita.